Yes it is, and if that’s your preference we can help you create the management and training tools to ensure your team reach a peak quickly and reliably. Your team will need the correct ongoing training, motivation, and management resources to consistently generate results.
However, managing productive tele-teams is labour intensive and unless the tools are in place to keep teams constantly informed about their progress, and involved with continuous benchmarking, the effort will wither and die.
In today’s business environment, the cost of getting it wrong can far exceed any perceived savings. Blue Donkey’s clients work with us because they know that they can selectively source our services, that we are ISO 9001 quality standard accredited, intelligent specialists in outbound B2B telemarketing, and that when it comes to telemarketing companies, we are ‘best in breed’!
Our training, coaching, MI systems and routines allow us to optimise efficiency and effectiveness for every minute of your campaign. Hence results invariably exceed any possible savings available by keeping such activities in- house. On the contrary, in-house teams can be significantly more capital intensive than outsourcing due to their high maintenance demands for project management.