Training and Consultancy

Training & Consultancy


Blue Donkey’s nationally-recognised telemarketing training resource is dedicated to building and sustaining high performing teams. Drawing on over 20 years of experience in training telemarketing and sales professionals, Blue Donkey has pioneered, developed, and fine-tuned the finest training concepts in the industry.

Our training expertise can make an impact across all levels of your organisation, from reception call handling to the executive level, driving powerful and effective sales and negotiation strategies. Blue Donkey’s award-winning telemarketing training programme covers:

  • sales
  • the “ten minute telemarketer”
  • telephone techniques
  • receptionist instruction
  • sales conversion strategies
  • training for trainers

Put Blue Donkey’s unparalleled training experience to work for your team and benefit from the techniques and qualities that make us the “best in breed”.


Blue Donkey has spent many years at the peak of the UK’s B2B telemarketing industry, showcasing best practices and garnering recognition not only from within the industry but from the broader business community as well. Blue Donkey’s award-winning management can help you build or optimise your internal teams with our high-impact consultancy services.

Blue Donkey can help a new management team insert ISO-approved processes to maximise efficiency and performance. Or we can appraise and optimise your entire internal telemarketing operation to create best practice and powerful new opportunities. Our consultancy team is armed with the expertise and experience to transform your business.

Get in touch with Blue Donkey on 01353 724 880 to discuss your specific goals and see what we can do for you.

Visit our sister company BenefitStar for more on how we can help create your own Centre of Telemarketing Excellence

Client Quote:

For a first meeting it couldn't have got any better