B2B telemarketing companies have to capture someone’s attention within the first few seconds of a call. They know that you’ll have a much higher chance of achieving your goals if you can manage this successfully. If you currently struggle to capture your prospect’s attention quickly and effectively, take a look at these tips.
A good way to capture someone’s attention quickly over the phone is to be different from the other calls they get. By giving them something they’re not expecting, you can disrupt their routine and ensure their focus is entirely on you. B2B telemarketing companies develop effective opening techniques so the start of your call is original, informative, and captivating. Then they ask an open question to try and engage the potential buyer as quickly as possible. Once they’re speaking about the things that are important to them, rapport begins to develop.
Make it personal
If a decision maker thinks your telemarketing call is generic or irrelevant to them, they’re very unlikely to pay attention. However, if you tailor your call to make it personal to them and their business, you’ll get further faster. For example, using their company name in your opening. Or having the website open so you have a clearer understanding of their business, customer, or market will help. B2B telemarketing companies routinely get a website up as they are dialling, in order to help them ask more intelligent questions. It’s also useful for helping telemarketers visualise someone in their own environment. This is a good technique for making calls more compelling and less subservient sounding.
The quicker b2b telemarketing companies get their prospects talking, the greater their chance of success. Asking questions demonstrates not only that you care about their needs and requirements, but also that you’re a good listener. Open questions are always a good way to begin a telemarketing call. If you can make that question insightful and interesting, you’ll have a good chance of capturing your prospect’s attention.
Keep it simple
Few things can cause a telemarketing call to wither and fade faster than technical jargon and business speak. Instead of trying to impress your contact with buzzwords and long, complex phrases, keep your conversation simple. B2B telemarketing companies always make a point of using short sentences and ensuring references are accessible and universal. If you can, begin your conversation with a few statistics or facts that concisely demonstrate why your brand is worth paying attention to.
Make sure you don’t become distracted during your call. Having asked an open question, people often forget to listen to the answer. Try to make sure you listen carefully instead of trying to think ahead to what comes next. As well as helping you to build rapport with the person you’re speaking to, giving them your complete attention could help you to gain valuable insight into their needs and requirements, something that may help you to build a lasting rapport.
Capturing someone’s attention quickly and effectively is an essential telemarketing skill that takes practice. B2B telemarketing companies spend years mastering the techniques they need to produce efficient and reliable outcomes month after month. Always adopt a best practice approach. You can check out the latest rules for compliance at the ICO’s website and download materials to help you.
To find out more about one of the best b2b telemarketing companies around, take a look around our site or speak to one of our team today.