As the pace of change is far faster than ever before, using static formula like scripts, prompts or call flow tools simply cannot adapt quickly enough to be effective anymore. Scripts were always inappropriate in telemarketing (how often do you use one) and nothing should replace the power of human sincerity. Our candour and can-do make for energetic and intelligent campaigns that are always unique, and continually responsive to ever-changing industry dynamics.
Blue Donkey is fiercely unscripted. Although much of our work requires particular questions to be asked in order to uncover needs and relevance, we weave this content into the intelligent two-way dialogue techniques that we implement with every call we make. Our people are industry leaders in this field – intuitive, responsive experts who are excellent communicators and consummate professionals.